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Merchandise Manager

We are seeking a passionate, customer experience driven merchandise supervisor to assist in maintaining operational excellence in our Palo Alto location. Our ideal candidate is passionate about technology and emerging consumer hardware trends and would consider themselves an “early adopter.” S/he has an entrepreneurial spirit and is passionate about creating world-class retail experiences.

We are a small but mighty team that spans the spectrum of competencies, propensities, and personalities. One thing we all have in common, however, is passion. As savvy consumers, we’re dedicated to changing the face of retail for everyone involved. And as self-proclaimed technophiles, we’re just as passionate about bringing amazing new products to the people.

We are focused on user experience—both for our visitors and our product makers. Thus we are looking for a supervisor who has an unrelenting desire to make sure every visitor has a seamless and satisfying experience with products, our displays, and staff.

 

RESPONSIBILITIES

  • Work closely with store GM to maintain product merchandising strategy
  • Manage & maintain inventory of all products in store on daily basis, including but not limited to scheduled inventory counts, RTV, and other inventory activities.
  • Ensure training and product knowledge standards for retail associates are met, including product knowledge & ability to provide superior demo of products to guests
  • Maintaining operational excellence within store environment, leading by example & consistently offering feedback to team members
  • Assist in planning and execution of events and in-store promotions
  • Ensure the highest level of customer service to ensure that guests are consistently provided with the b8ta experience
  • Oversee day-to-day operations of the store

EXPERIENCE

  • 1+ years experience leading teams in a retail environment
  • Previous experience in product merchandising and events marketing is preferred
  • Previous experience in a retail technology, hardware, or IoT environment a plus

REQUIREMENTS

  • Ability to effectively communicate with customers and team members
  • Ability to lift and carry up to 50 pounds
  • Ability to maneuver around the sales floor and stockroom
  • Ability to stand for long periods of time
  • Ability to work a flexible schedule to meet the needs of the business
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